FAQ's

SHIPPING

How long does shipping take?

Refer to our shipping policy

policy/policies/shipping-policy

Do you ship worlwide?

Unfortunately WE DO NOT SHIP WORLDWIDE at the moment. Only to USA and Canada.

We are in the process of adding that feature.

RETURNS

How do I return my item?

refund/returns/policies/refund-policy/policies/refund-policy

HAIR INQUIRY

How do I know which hair to purchase?

A. Checkout Our Product Page

How many bundles do I need?

The number of bundles you need depends on the hair texture and the lengths. Also check with stylist for recommendations!

Here’s a standard bundle purchase guide:

12 inches: 2 or more bundles required

14 inches: 2 or more bundles required

18-22 inches: 3 or more bundles required

24-28 inches: 4 bundles of more bundles required

Can customers of different ethnic backgrounds that has more fine hair purchase extensions as well?

Absolutely, HR Luxe Extensions can be used by all. nationalities. If you have fine hair, we suggest the Cambodian Straight if you have a curly texture, we suggest the Cambodian Deep Cambodian Deep Wavy or our Burmese Burmese Curly We carry hair extensions for Every hair type!

Can I color H.R. Luxe Hair Extensions?

Yes, all H.R. Luxe Hair Extensions can be colored. If you plan to color your raw hair extensions, please seek the help of a professional colorist for assistance.

What is the difference between HD Lace and Transparent Lace?

HD Lace (High Definition lace) is the thinnest lace you will find on the market. As a result, HD lace will offer you the most undetactable applicaton with minimal customization needed. HD lace can be used by all skin tones. One thing to note is that HD lace is extremely delicate and wiill rip easily if not handled with care.

Transparent Lace sold at HairRaisorz offers a high quality swiss lace that is light brown in color. This lace is not as thin as HD lace but is much more durable. To wear, transparent lace will need to be tinted using a lace tint or make up powder to match your skin tone One of the major benefits of transparent lace is its ability to be tinted to match any skin color.

Both lace types are excellent and will give you a fantasic installation.

What is the difference between a closure and a frontal?

A closure covers the top front part of your head.  It is designed to cover the section of your head where your part will be. The bigger the closure, the more part coverage you have.  We carry 5” by 5” Closures. All of our lace products are made with quality Transparent lace or Luxury Swiss HD Lace

A lace frontal covers the entire front perimeter of your head from ear to ear.  Frontals have a dimension of 13x4 inches or 13x6 inches. The versatility of frontals are endless because you are able to part it in any direction.  All of our lace products are made with quality Transparent Lace or Luxury Swiss HD Lace.

PAYMENT

What currency is your store in?

Our store Currency is USD

What payment options do you accept?

The Payment Options We Accept are as follows:

•Credit Card
•PayPal
•Apple Pay
•Pay Later Options

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